Privacy Policy

1. Who we are

This Privacy Notice explains how TFLI collects, uses, stores and protects personal information when you interact with our corporate website and related corporate communications.

The TFLI Group operates in the United Kingdom and United States.

TFLI Limited
Company number: 08424810
First Floor, Beechwood Court
Springwood Way
Tytherington Business Park
Macclesfield
Cheshire
SK10 2XG
United Kingdom

TFLI US Inc.
3300 N Interstate Hwy 35
Austin, TX 78705
United States

For the purposes of this Privacy Notice, “TFLI”, “we”, “us” and “our” refer to the relevant TFLI Group company responsible for processing your personal information.

Where a particular TFLI company, brand or service operates under a separate privacy notice, that notice will apply to the relevant service.

2. About this website

This is the corporate website of TFLI.

The website provides information about TFLI, our businesses, services, people, careers and corporate activities.

The website may allow you to:

  • contact us through an online contact form;
  • submit an enquiry or request information;
  • apply for employment opportunities;
  • provide information in connection with recruitment;
  • communicate with us by email or other available channels;
  • interact with our website and its content; and
  • access links to third-party websites, social media platforms or other online services.

This corporate website is not intended to operate as a customer application, quotation or product-purchase journey.

Where you access one of our separate websites, brands, products or services, additional or different privacy notices may apply.

3. Information we collect

Depending on how you interact with us, we may collect the following categories of personal information.

Information you provide to us

This may include:

  • your name;
  • company or organisation name;
  • job title or role;
  • email address;
  • telephone or mobile number;
  • postal or business address;
  • information contained within an enquiry or message;
  • information you provide when communicating with us; and
  • information submitted as part of a job application or recruitment process.

Recruitment information

Where you apply for a position with TFLI, we may collect information relevant to assessing and managing your application.

This may include:

  • your name and contact details;
  • employment history;
  • education and qualifications;
  • skills and experience;
  • information contained in your CV, application or supporting documents;
  • interview information;
  • references where applicable; and
  • other information you choose to provide as part of the recruitment process.

We will use recruitment information for recruitment and employment-related purposes and will handle it in accordance with applicable data protection and employment requirements.

Information collected automatically

When you use our website, certain technical and usage information may be collected automatically. This may include:

  • IP address;
  • browser and device information;
  • operating system;
  • website usage information;
  • pages visited and interactions with the website;
  • referring website information;
  • approximate location information derived from technical data; and
  • information collected through cookies and similar technologies.

Our existing privacy practices recognise the use of cookies, analytics and similar technologies, including Google Analytics and other website technologies.

4. How we collect information

We may collect personal information:

  • directly from you when you complete a contact form;
  • when you submit a job application;
  • when you communicate with us;
  • when you correspond with us by email, telephone or other communication channels;
  • when you use our website;
  • through cookies, pixels, analytics and similar technologies;
  • from recruitment or professional networking platforms where you interact with us; and
  • from third parties where this is permitted by applicable law.

5. How we use your information

We may use personal information for legitimate business and corporate purposes, including to:

  • operate and maintain our website;
  • respond to enquiries and communications;
  • provide information requested by you;
  • manage our relationship with you;
  • administer recruitment and employment applications;
  • communicate with prospective candidates;
  • improve our website, content and user experience;
  • understand how our website is used;
  • conduct analytics and research;
  • maintain the security and integrity of our systems;
  • prevent, detect and investigate fraud, misuse or security incidents;
  • comply with legal and regulatory obligations;
  • establish, exercise or defend legal rights; and
  • manage and operate our businesses.

Where you provide information for a particular purpose, we will generally use it for that purpose and for other purposes that are compatible with it or otherwise permitted by applicable law.

6. Lawful bases for processing – United Kingdom

Where UK data protection legislation applies, we will process personal information where we have an appropriate lawful basis.

Depending on the circumstances, this may include:

Consent

Where required, we may rely on your consent to process personal information for a particular purpose.

You may withdraw consent where processing is based on consent.

Contract

We may process information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests

We may process information where this is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

Examples may include operating and improving our website, responding to business enquiries, managing recruitment processes, maintaining information security and managing our corporate activities.

Legal obligation

We may process personal information where necessary to comply with a legal or regulatory obligation.

7. United States privacy

Where US privacy legislation applies, TFLI may collect and process personal information for the purposes described in this Privacy Notice.

The categories of information we may collect include identifiers and contact information, professional or employment-related information, internet or other electronic activity information, information contained in communications, and other information that you voluntarily provide.

Depending on where you live and the applicable law, you may have specific privacy rights relating to your personal information.

These rights may include rights to:

  • know or access information about the personal information we collect and use;
  • request correction of inaccurate personal information;
  • request deletion of personal information, subject to applicable exceptions;
  • opt out of certain forms of processing where applicable; and
  • exercise other rights provided by applicable state law.

The precise rights available to you will depend on the law applicable to your location and circumstances.

We will not discriminate against you for exercising privacy rights that are available to you under applicable law.

8. How we share personal information

We may share personal information where reasonably necessary for the purposes described in this Privacy Notice.

This may include sharing information with:

  • companies within the TFLI Group;
  • technology and IT service providers;
  • website hosting and infrastructure providers;
  • analytics and website technology providers;
  • recruitment and applicant-management providers;
  • professional advisers;
  • service providers acting on our behalf;
  • regulators, government bodies and law enforcement agencies where required or permitted;
  • legal, professional or compliance advisers; and
  • other parties where required or permitted by law or where you have requested that we do so.

Where third parties process personal information on our behalf, we take appropriate steps to require them to handle that information appropriately and securely.

We may also disclose information where necessary to protect our rights, property, systems, users or business, or in connection with a corporate transaction such as a merger, acquisition, restructuring or sale of assets.

9. International transfers

Because TFLI operates internationally, personal information may be processed or accessed in countries outside the country in which it was originally collected.

Where UK data protection legislation applies, we will use appropriate safeguards where required for transfers of personal information outside the UK.

Where US privacy legislation applies, international transfers will be handled in accordance with applicable law.

10. Cookies and analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and support analytics.

These technologies may collect information such as your IP address, browser type, device information and information about how you interact with our website.

We may use analytics technologies, including Google Analytics, to understand website traffic and usage.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

You can also control cookies through your browser settings and, where available, our website cookie controls.

11. Marketing and communications

Where we send marketing or promotional communications, we will do so in accordance with applicable privacy and electronic communications laws.

You can unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication.

Where applicable, you may also exercise communication preferences or opt-out rights using the methods provided to you.

We will not use your contact information for unrelated marketing purposes where doing so would be inconsistent with applicable law or the expectations established when the information was collected.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Our security measures may include access controls, authentication, encryption, monitoring and other appropriate technical and organisational safeguards.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

13. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to satisfy legal, regulatory, accounting or reporting requirements.

Retention periods will vary depending on the nature of the information and the reason it is being processed.

For example, recruitment information may be retained for a period following completion of a recruitment process where this is reasonably necessary for recruitment administration, legal obligations or the establishment, exercise or defence of legal claims.

When personal information is no longer required, we will take appropriate steps to securely delete or anonymise it.

14. Your rights

Depending on the law applicable to you, you may have rights in relation to your personal information.

For individuals subject to UK GDPR, these may include the right to:

  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • request erasure of personal information in certain circumstances;
  • request restriction of processing in certain circumstances;
  • object to certain processing;
  • request portability of information where applicable;
  • withdraw consent where processing is based on consent; and
  • complain to the relevant data protection supervisory authority.

For individuals in the United States, additional rights may apply depending on the state in which you reside.

To exercise a privacy right or make a privacy enquiry, please contact us using the details provided in this Privacy Notice.

We may need to request additional information to verify your identity before responding to certain requests.

15. Third-party websites and social media

Our website may contain links to websites, social media platforms or other online services operated by third parties.

Those third parties have their own privacy policies and terms, and we are not responsible for their privacy practices.

We recommend reviewing the privacy notice of any third-party website before providing personal information.

16. Children

Our corporate website is not directed towards children.

We do not knowingly seek to collect personal information from children through the corporate website.

If you believe that a child has provided personal information to us, please contact us so that we can consider appropriate action.

17. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our business, website, technology, legal requirements or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Notice.

We encourage you to review this Privacy Notice periodically.

18. Complaints and concerns

If you have a question, concern or complaint about how TFLI handles your personal information, please contact us in the first instance so that we can investigate and respond.

Individuals in the UK also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority.

19. Contact us

If you have any questions about this Privacy Notice, how we process personal information, or wish to exercise an applicable privacy right, you can contact the relevant TFLI company using the details below.

TFLI Limited
First Floor, Beechwood Court
Springwood Way
Tytherington Business Park
Macclesfield
Cheshire
SK10 2XG
United Kingdom

TFLI US Inc.
3300 N Interstate Hwy 35
Austin, TX 78705
United States

You may also contact us through the contact form available on our corporate website.

Last Updated: September 2026